PRIVACY POLICY
Use of the Website
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Disclaimer
While Black Diamond Films takes reasonable measures to ensure that the contents of this Website are accurate and complete, Black Diamond Films makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website. Black Diamond Films reserves the right to make changes, corrections and/or improvements to the information and to the products and programs described in such information, at any time without notice.
Black Diamond Films will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserves the right to discontinue providing the Website or the service or any part thereof with or without notice to you. Any person who accesses this Website or relies on this Website or on the information contained in this Website does so at his or her own risk.
In addition to the disclaimers contained elsewhere in these Terms and Conditions, Black Diamond Films also makes no warranty or representation, whether express or implied, that the information or files available on this Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise or jeopardise the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. Black Diamond Films does not accept any responsibility for any errors or omissions on this Website.
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Acceptance of Terms
Black Diamond Films permits the use of this Website subject to these terms and conditions (“the Terms and Conditions”). By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions. In the event of any conflict between the Terms and Conditions and any other conditions stipulated elsewhere, including in one of our suppliers’ terms and conditions, the Terms and Conditions as contained herein will prevail.
We typically deliver my videos within 6 - 12 weeks after your wedding. However, this turnaround time may vary depending on the time of year and the volume of work that I have. I will always keep you updated on the status of your photos and let you know as soon as they are ready.
Absolutely! We understand every couple is unique, and your wedding video should be too. Our packages are designed to be flexible, allowing you to add or remove services to suit your vision, budget, and preferences. Let's chat about your ideas, and we'll work together to create a personalized package that exceeds your expectations.
Yes, we do! Our experienced team is ready to capture stunning aerial footage using our DJI mini 2 4K drone. Please note that weather conditions and venue restrictions may apply. We'll discuss drone coverage options with you during our consultation to ensure it fits your vision and wedding plan.
Typically, our weddings are covered by a team of two experienced videographers to ensure every moment is captured from multiple angles. We also offer the opportunity to meet your lead videographer during a consultation or call before the wedding, so you can get to know them, discuss your vision, and feel comfortable with the person capturing your special day.